Frequently Asked Questions
Clear, accurate answers about PrepFord's NCLEX-RN and NCLEX-PN preparation pathways, 7-domain Nursing Study Guide, catalogue pricing, Learner Dashboard, and account access.
1. Getting Started & Creating an Account
How PrepFord works, choosing your licensure track, and registering an account.
2. Signing In, Google Auth & Account Access
Email/password login, Google OAuth, post-login routing, and session security.
3. NCLEX-RN & NCLEX-PN Preparation
Differences between the RN and PN pathways, scope of practice, and NGN alignment.
4. Study Guides, Subjects & Domains
Navigating the 7 nursing domains, clinical subject guides, and reference tables.
5. Practice Questions, Rationales & Assessments
How clinical scenario questions, distractor rationales, and readiness packs work.
6. Study Progress, Dashboard & Saved Activity
Using the Learner Dashboard (/dashboard), resuming recent study, and telemetry status.
7. Study-Plan Selection, Durations & Pricing
Comparing Starter, Complete Preparation, All-Access, and 30-day vs. 90-day durations.
8. Cart, Checkout & Payment Status
How cart selection, promo codes, and Phase 4 sandbox entitlement activation work.
9. Account Profile, Privacy & Supported Features
Managing your display name, pathway, profile photo, and exam date.
10. Troubleshooting & Contacting Support
Resolving sign-in or cart issues, exam disclaimers, and reaching the support team.
Still have a question or ready to begin studying?
Explore our clinical study notes, compare NCLEX-RN and NCLEX-PN preparation plans, or reach out directly to our support team.